To Vivek, Marcus, David and possibly others facing license activation problems: this is likely caused by the huge traffic surge we are seeing. I have a couple of suggestions:

1) Please send us an email at support@datamaton.com with your license key and we'll investigate.

2) As a temporary workaround, you can install the trial version of Blob. This will not ask you to enter a license key and will enable all Blob functionality for 45 days. You can retry activating the license later, when the traffic to our license server has become more manageable.

I apologize for this, and want to emphasize that once you have a license key you can activate it even after the 1-day giveaway has expired.

Rajesh (Datamaton Inc.)

Datamaton Support  –  5 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+17)

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We've received a large volume of emails and questions related to invalid license key errors. Unfortunately, our license server is getting worse, not better, with the continuing load on it. We'll work with our 3rd party license vendor, but it's unlikely the problem will be fixed today so most users with valid keys will not be able to activate their software today. The problems are all related to activating the license, not getting it for free. Once you get a free lifetime license today, you can activate it later too.

At time time, I recommend you don't even try to activate Blob today. Please get your free "Home Lite" license key but install the "Trial" version of Blob. This will not ask you to enter any license key and will enable all Blob functionality for 45 days. You can activate your "Home Lite" key anytime within this 45 day period (or even later). To change your license key from the "Trial" to "Lite" in future, please open Blob, click on Help (the "?" icon) and select the "Manage Installation" menu option. Select "Upgrade to a different or newer major release of Blob" and click on the "OK" button. Then select the "Install the Lite version of Blob" and follow the prompts to enter your license key.

I hope to start getting feedback about the product itself!

Thanks,
Rajesh (Datamaton Inc.)

Datamaton Support  –  5 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+13)

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Hi Datamaton - Looks like you are a responsive firm dealing well with a temporary glitch.

Question: Allowing your app that much access to my data, how do I know it doesn't 'phone home' and breach privacy?

Webmaster  –  5 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+3)

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Webmaster,
Perhaps the best way is to observe the network traffic from your computer while Blob works. Open the Windows Task Manager and go the "Performance" tab. Click on the "Open Resource Monitor" link at the bottom of the screen. Go to the "Network" tab in the resource monitor. The "Network Activity" section will list the specific websites and IP addresses your computer is currently accessing. Watch which websites are accessed as Blob works. You will see no traffic to or from datamaton.com (or any affiliate). The only time Blob goes to our servers is for license activation and to look for updates.

Our privacy policy is one of the things we're proud of!


Rajesh

<b>Webmaster, Perhaps the best way is to observe the network traffic from your computer while Blob works. Open the Windows Task Manager and go the "Performance" tab. Click on the "Open Resource Monitor" link at the bottom of the screen. Go to the "Network" tab in the resource monitor. The "Network Activity" section will list the specific websites and IP addresses your computer is currently accessing. Watch which websites are accessed as Blob works. You will see no traffic to or from datamaton.com (or any affiliate). The only time Blob goes to our servers is for license activation and to look for updates. Our privacy policy is one of the things we're proud of! Rajesh</b>
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Datamaton Support  –  5 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+10)

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