I have just been made aware of an inaccuracy in the text file included with the installer.

Where it says "1) No free technical support 2) No free upgrades to future versions"

This is incorrect, GOTD users will be treated just as any other customer and given technical support and free upgrades/updates while their subscription is active.

Daniel Otis  –  14 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+107)

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For those users who don’t know what their IP address is, visit – http://www.whatismyip.com/

BuBBy  –  14 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+67)

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I know a few people that were going to the site had problems with the server crashing. We made changes to the server and it is now handling the traffic without error.

For those who were not able to load the page and are now told they already have a code please email support@moosoft.zendesk.com with your IP address and we will remove it from the list so you can get your code.

Sorry for the trouble!

Daniel Otis  –  14 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+66)

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Regarding the few comments I am seeing with (....) users complaining that they are only getting a FREE 12 month license - This is how most AntiVirus and AntiMalware type products are now licensed.

The Cleaner 2012 - is no exception - paying users also receive a 12 month subscription, and the offer from Moosoft is the equivalent in terms of license/subscription duration that any other paying user would be entitled to (12 months).

If you need to verify this - the purchase page for The Cleaner is:

https://sites.fastspring.com/moosoft/instant/tcs2012

BuBBy  –  14 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+49)

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Keith, The Cleaner will often detect non-default security settings in the initial scan. This is because malware tends to turn off things that should be on such as firewall and security center.

The Cleaner is updated frequently as threats are always changing. We attempted to get the latest version to GOTD but were unable to contact them in time.

You can go to the Report tab while it scanning to see what it found.

Daniel Otis  –  14 years ago  –  このコメントは役に立ちましたか？ はい | いいえ (+40)

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